Returns & Exchanges

At St Frock, we want you to love your new outfit, which is why we offer a flexible 30-day return policy for store credit or refunds on full-priced items. Please ensure all garments are returned in their original condition with tags attached and free of any makeup or perfume marks.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Your Return Method

  Select whether you would like a store credit or a refund to your original payment method, and print your prepaid Australia Post shipping label.

• 3.
  Package Your Items

  Carefully pack your items in their original packaging or a secure satchel, ensuring the return form is included inside the parcel.

• 4.
  Drop and Track

  Drop your parcel off at any Australia Post office or red post box and keep your tracking number handy until your return is processed.